RootSense service terms


RootSense respects and protects the privacy of all users who use the service. In order to provide you with more accurate and personalized services, ShoeKong App will use and disclose your personal information in accordance with this Privacy Policy. However, RootSense will treat this information with a high degree of diligence and prudence. Except as otherwise provided in this Privacy Policy, RootSense will not disclose or provide this information to third parties without your prior permission. RootSense will update this privacy policy from time to time. By agreeing to the Shoes Control App Service Use Agreement, you are deemed to have agreed to the entire content of this Privacy Policy. This Privacy Policy is an integral part of the Footwear Control App Service Agreement.

1. Scope of application

a) The personal registration information you provide based on RootSense when you register for RootSense account;

b) When you use RootSense web service or visit RootSense platform web page, RootSense automatically receives and records information on your browser and computer, including but not limited to your IP address, browser Data such as type, language used, date and time of access, hardware and software feature information, and web page records you need;

c) ShoeKong App User personal data obtained from business partners through legal channels.

You understand and agree that the following information does not apply to this Privacy Policy

a) keyword information that you enter when using the search service provided by RootSense platform;

b) The information about the information you have collected on RootSense collected by RootSense, including but not limited to participation activities, transaction information and evaluation details;

c) Violation of the law or violation of RootSense rules and the actions that RootSense has taken against you.

2. Information use

a) ShoeKong App will not provide, sell, rent, share or trade your personal information to any unrelated third party unless you have your permission in advance, or the third party and ShoeKong App (including ShoeKong App Affiliate) are separate Or jointly provide services to you, and after the service is over, it will be banned from accessing all such materials that it has previously been able to access.

b) RootSense also does not allow any third party to collect, edit, sell or distribute your personal information by any means. Any ShoeKong App platform user who engages in the above activities, once found, RootSense has the right to immediately terminate the service agreement with the user.

c) For the purpose of serving the User, RootSense may use your personal information to provide you with information of interest to you, including but not limited to sending you product and service information, or sharing information with your ShoeKong App Partner. They send you information about their products and services (the latter requires your prior consent).

3. Information disclosure

Under the following circumstances, RootSense will disclose your personal information in whole or in part according to your personal wishes or the law:

a) Disclose to third parties with your prior consent;

b) In order to provide the products and services you request, you must share your personal information with third parties;

c) Disclosure to third parties or administrative or judicial authorities in accordance with the relevant provisions of the law, or at the request of the administrative or judicial authorities;

d) If you are in violation of relevant Chinese laws, regulations or ShoeKong App service agreements or related rules, you need to disclose it to third parties;

e) If you are a qualified IP Complainant and have filed a complaint, it should be disclosed to the Respondent at the request of the Complainant so that both parties can handle possible rights disputes;

f) In a transaction created on RootSense platform, if any party to the transaction performs or partially fulfills the transaction obligation and requests for information disclosure, RootSense has the right to decide to provide the user with the contact information of the counterparty, etc. The necessary information to facilitate the completion of the transaction or the resolution of the dispute.

g) Other ShoeKong App Disclosures deemed appropriate by law, regulation or website policy.

4. Information storage and exchange

The information and materials collected by RootSense will be stored on RootSense and/or its affiliates' servers, which may be sent to the location where your country, region or ShoeKong app collects information and materials. It is accessed, stored and displayed outside the country and abroad.

5. Use of cookies

a) In the event that you do not refuse to accept cookies, RootSense will set or access cookies on your computer so that you can log in or use cookies-dependent App Store services or features that rely on cookies. ShoeKong App uses cookies to provide you with more thoughtful and personalized services, including promotional services.

b) You have the right to choose to accept or decline to accept cookies. You can refuse to accept cookies by modifying your browser settings. However, if you choose to refuse to accept cookies, you may not be able to log in or use a shoe-controlled App network service or feature that relies on cookies.

c) This policy will apply to information obtained through the cookies provided by RootSense.

6. Information security

a) RootSense account has security protection function, please keep your username and password information safe. RootSense will ensure that your information is not lost, misused and altered by security measures such as encrypting the user's password. Despite the aforementioned security measures, please also note that there are no “perfect security measures” on the information network.

b) When using RootSense web service for online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information and provide it to others only when necessary. If you find that your personal information has been compromised, especially if RootSense username and password are leaked, please contact RootSense customer service immediately so that RootSense can take appropriate measures.

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